"I finally gave in to get our leaking freezer fixed and found GM Appliance Service and read a number of good reviews. I contacted them by email and Jennifer promptly replied and was able to schedule my service quickly, and on a Saturday with no additional premiums for weekend appointments. Walter was the tech coming over and he even showed up early. He quickly diagnosed the issue as a backed up drain. He cleaned everything out and no more leaks. He was also very friendly. We finally found a reliable appliance repair company. Now only if I could get AHS home warranty to use them for my other covered appliances."

~Dave D. (Stafford, TX.)


"Great service and very professional. I would use this company again"

~Sharonda H (Katy, TX.)


"Walter diagnosed the problem, gave an estimate, then suggested I check with Samsung to verify to part was no longer under warranty. GM is my new appliance repair service!"

~Kathy M  (Richmond, TX.)


"Jennifer was so in tuned with my repair from start to finish. Thanks for being so kind to your customers."

~Demetrus A (Houston, TX.)


"Replies were very prompt and timely. Appreciate the follow through and attentiveness to time expectations. Would hire again."

~Dustie H (Houston, TX.)


"I didn't think good customer service was an option anymore.  I was wrong.  Jennifer is pleasant to speak with and even does follow up.  Will definitely use them again!

~Lilla W.


"I called about my front load washer that stopped working in the middle of a spinning cycle.  I contacted GM Appliance Service, and boy am I glad I did that.  Hats off to Jennifer for passing along a good example of courtesy and great service!  The technician, Walter, was very knowledgeable and professional and was able to figure out the problem in no time, despite the complications from a plumbing issue that was the main issue for the malfunction.  If it was not for them, we would have been in serious water damage that was waiting to happen.  I would definitely use their service again.

~Barbara C.


"Jennifer, the owner, worked real hard on finding a replacement part for our antique oven and keeping us informed throughout the entire process.  Amazingly, she was the only company that took the time to research and was able to find it.

~Glenda G.